Skip to content
English - United Kingdom
  • There are no suggestions because the search field is empty.

How Do I Manage Providers and Suppliers?

How to Create and Manage Provider and Suppliers in Sustained

Clicking on Manage in the top menu and then selecting Providers & Suppliers will take you to the supplier management tab. Here, you can view the list of all Providers & Suppliers across your entire company account, not just within the active workspace.

How to Create and Manage Provider and Suppliers in Sustained

By default, you will see one entry representing your company name, with a default type set as ‘Brand owner’. This can be edited to reflect the type of company you are, such as manufacturer, brand owner, or ingredient supplier. A single supplier can represent multiple provider types (e.g. both a manufacturer and a brand).

Several actions are available in this section:

  • To create a new provider, click the ‘New provider’ button.

  • If at least one provider has been created, you can also:

    • Search for a specific provider by name.

    • Filter by provider type using the left menu.

    • Sort by different fields in the table.

    • Edit a provider’s details.

    • Navigate to other sections of the Manage tab using the left menu.

Creating a New Provider

When creating a new provider, you’ll be prompted to enter the following information:

  • Provider name

  • Provider ID (optional)

  • Type of provider, where you can select one or more types (e.g., manufacturer, brand owner, ingredient supplier).

  • Controlled by you toggle: This allows you to specify whether this provider is under your company’s control, which is important for reporting purposes.

New provider